wigmore Webinars presents
The VIP Patient Experience
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Here is What You'll Learn
What constitutes a five-star service and how does it make us feel?
Valuing your VIPs, and why difficult patients often teach you the most
Why you should become your Patients’ PA
Overcoming the fear of charging what you’re worth
What parts of the Patient Journey are opportunities in disguise?
Build loyalty and deliver outstanding customer care
About Vanessa Bird
Having worked at Wigmore Medical, Syneron Candela and BTL Aesthetics, Vanessa uses over a decade of industry experience, knowledge and connections as the Aesthetic Consultant to understand the specific challenges faced by successful, high-profile individuals and clinics as she helps them to succeed in the elite 'top tier'.