wigmore Webinars presents
The Consultation Detective
Broadcast has ended.
The webinar has ended. It is no longer possible to join.
The Consultation Detective
Cracking The Code To Consultations That Sell
This session is a recording of a live webinar
Consultations form the backbone of your aesthetic practice. Your patients come to you as they believe you could be the person to help them with a particular area of concern. The consultation allows you to find out more, discuss options, recommend treatments and sell solutions. But wait! Are you committing ‘Consultation Crimes’ that push your patients away, confuse them and result in fewer patients proceeding with treatments? Did you know that patients lie? Or that they can sometimes be too embarrassed or intimidated to fully open up to you? This webinar will not only help you side-step the lies, it will also teach you questioning techniques that identify triggers and emotions that stand in the way of cracking the code that sells.
Here is What You'll Learn
Why do consultations form the backbone of your aesthetic practice?
Why DO patients lie and how can you overcome this with advanced questioning techniques?
What are the most serious Consultation Crimes and how can you avoid committing them?
Finding hidden clues that allow you to dig deeper.
What should you have in your Consultation Tool Kit?
Cracking the code that closes the sale.
About Vanessa Bird
Having worked at Wigmore Medical, Syneron Candela and BTL Aesthetics, Vanessa uses over a decade of industry experience, knowledge and connections as the Aesthetic Consultant to understand the specific challenges faced by successful, high-profile individuals and clinics as she helps them to succeed in the elite 'top tier'.