wigmore Webinars presents
How to Create the Complete Customer Experience
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How to create the complete customer experience
This exclusive webinar will explore how to create the complete experience for a customer, with a particular focus on branding and the customer‘s experience within the clinic.
Hosted by Vanessa Bird and Russell Turner, their combined expertise and knowledge will shed light on how to create the optimum journey for the customer, from start to finish, and ensure that they become loyal returning customers.
Here is What You'll Learn
Combine successful branding and customer experience
Top tips from leading experts in their fields
Optimum customer engagement from start to finish
A customer journey that will keep them coming back for more
About Vanessa Bird
Having worked at Wigmore Medical, Syneron Candela and BTL Aesthetics, Vanessa uses over a decade of industry experience, knowledge and connections as the Aesthetic Consultant to understand the specific challenges faced by successful, high-profile individuals and clinics as she helps them to succeed in the elite 'top tier'. For more details please visit www.theaestheticconsultant.co.uk or email aestheticconsultant@icloud.com
About Russell Turner
For more than 30 years Russell has been helping leading brands such as Astra Zenica, Roche, Coller Capital, The White Company, Hotel Chocolat., Lloyds Bank, Berkeley Homes and many more and has been refining ways to build brands that are and continue to be relevant. With the fundamental principle of emotional brand development at the heart of his process Russell helps organisations build lasting relationships and understanding between business and consumer.